# Maintenance

We aim to notify customers of regular scheduled maintenance at least **4 weeks in advance**.

We aim to notify customers of urgent maintenance at least **1 week in advance**. Disruption with less than 1 week’s notice may be classed as an incident.

Any maintenance notifications will be listed on our status page at <https://status.msquared.io/>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.otherside.xyz/platform-documentation/admins/pricing/maintenance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
